Telia’s service network
one – and this is precisely where the Telia service network comes in. Every Telia kitchen is equipped to ensure that faults can be quickly identified and rectified. The basic idea is simple:
Operations must not come to a standstill.
Service stickers facilitate contact in an emergency
That’s why all Telia devices are equipped with the new service stickers – simply scan the QR code and get in touch – so you can get help quickly if a problem does arise.
The QR codes are already available to test – feel free to give them a try, we look forward to hearing from you!
QR code on every device – service without detours
The appliances in Telia’s temporary kitchens are marked with a QR code. This shows the serial number and appliance name of the respective appliance. Simply scan the code and you will be directed to a contact person. Customers do not need to search, enquire or research – they are connected immediately.
Rapid support through a combined service network
Telia works with a network of its own technicians and experienced partner companies. The service can be reached by email and telephone during opening hours – and usually responds immediately. The initial diagnosis is made directly during the initial contact. This quickly clarifies whether a simple immediate solution is required or whether a technician is needed.
Solutions that keep your business running
The goal always remains the same: operations must continue.
Where possible, the fault is identified immediately and resolved via instructions or remote diagnosis. In other cases, a technician is dispatched. For large-scale projects, such as the Oktoberfest, Telia even has staff on site around the clock.
Service included – part of the Telia standard
There are no additional service packages or maintenance contracts – support in the event of damage is already included in the Telia standard. This standard does not mean perfection at any price, but rather a clear stance: customers are supported wherever possible.
Easy to reach. Quick response. Secure operation.
Whether it’s a spontaneous malfunction, query or technical defect – Telia’s service network ensures that interim kitchens run reliably. With QR codes, direct connections and quick solutions, kitchen operations remain secure – just as the Telia Standard promises.
