High-performance catering at Oktoberfest
With around 6 million visitors annually, the Wiesn is the world’s largest folk festival. The VIP meeting place at Feinkost Käfer combines the highest culinary standards with high footfall around the clock. For many years, Telia has been providing comprehensive kitchen technology services here, as it does for other leading businesses at the Oktoberfest.

Facts & Figures
Operating time: 16 days
3,000 seats, occupied several times a day
Kitchen with refrigeration, storage, cooking, frying, ice cube machines, sinks
Services: Workflow planning, execution
Back-up service: replacement equipment and technicians on site, 24-hour hotline, intensive cleaning of equipment overnight
Highlights
Kitchen for several thousand meals a day
Comprehensive back-up for equipment
24-hour service with technicians on site
Several thousand meals a day
Meticulous planning with the customer begins months before the Oktoberfest opens. This is based on feedback from the previous year and new ideas from the head chef. With the help of 3D animations, logistics such as delivery, cooling, storage and disposal are precisely coordinated. Highly efficient processes in the kitchen and short distances between stations are simulated, optimised and finalised. Telia supplies the entire kitchen and hands it over to the kitchen team at Oktoberfest ready for operation.
Comprehensive device backup
16 days of peak utilisation, 16 hours a day. The kitchen team and Oktoberfest service staff must be able to rely unconditionally on the kitchen technology. That is why every Telia appliance is checked before use and after installation. Maximum operational reliability guaranteed. Telia is supplying a total of 10 articulated lorries with kitchen equipment for Oktoberfest, including a container with replacement appliances and spare parts that are ready for immediate use in the event of malfunctions.
Full protection against service interuption
Telia technicians are on site around the clock. In emergencies, they fix faults immediately. Working in two shifts, the technicians ensure that the dishwashing cycle runs in sync with the kitchen. From 2 a.m., two additional employees carry out intensive cleaning of the dishwashers.